Rental terms
Terms & conditions
A summary of the key terms in our vehicle rental agreement. Your signed agreement is the final reference.
Authorised drivers
Only the hirer and drivers named in the rental agreement, each holding a valid driving licence, may drive the vehicle. Any damage caused while an unauthorised person is driving is the full responsibility of the hirer.
In case of an accident
Inform O Travels immediately with full details of the accident, then follow the insurance process in line with Sri Lankan insurance company rules. Where Sri Lankan law requires it, notify the nearest police station and take all necessary legal steps under the Motor Traffic rules. If these steps are not followed, the insurance company and O Travels cannot accept responsibility, and the hirer must pay the full cost of the damage.
Driving under the influence
If the vehicle is driven by a person under the influence of alcohol, the insurance claim will be cancelled and the hirer is fully responsible for repairing the vehicle and paying the full repair cost. In the case of damage or an accident, the balance payment will not be refunded until the matter is settled.
Minor damage
The hirer must repair, at their own cost, any damage to the vehicle where the repair cost is less than Rs. 100,000.
Vehicle off the road
If the vehicle is in a garage following an accident, the hirer must pay the rent for those days. O Travels is not responsible for providing a replacement vehicle during that time.
Lawful use only
The vehicle must not be used for any illegal purpose, including unlicensed transport services. If it is, O Travels may take legal action and recover the vehicle as set out in the agreement. The hirer must follow all Sri Lankan laws and is liable for any violations, and must take care of the vehicle's safety and general upkeep at all times.
Return condition
The vehicle must be returned in the same condition as when it was collected, apart from normal wear and tear, and in the same clean, presentable state. Physical damage, loss of parts or theft caused by mishandling will be charged to the hirer after valuation. Tyres, body and interior are checked and recorded at handover.
No subletting
The hirer may not rent, lease or mortgage the vehicle to anyone under any circumstances. If this happens, O Travels may terminate the agreement, take the vehicle back and take legal action to recover damages.
Mileage packages
Each rental includes a mileage allowance. Luxury vehicles: 100 km per day or 3,000 km per month. Other categories: 100 km per day or 3,000 km per month, or 150 km per day or 4,500 km per month. Kilometres above the allowance are charged per km at the rate stated in your rental agreement.
Fuel
The vehicle must be returned with the same amount of fuel as when it was handed over. Any shortfall is charged at the current fuel price.
Airport delivery and pick-up
Delivery to and collection from Bandaranaike International Airport are charged at USD 30 each way.
Deposit, documents and guarantor
A refundable deposit is payable at the start of the rental and is returned after the vehicle has been inspected. Please bring your driving licence and NIC or passport. A guarantor may be required, and the hirer, guarantor and O Travels sign the agreement before handover.
Payment
Rental charges can be paid by bank transfer, Visa or Mastercard. Payment details are sent with your booking confirmation.
By signing the rental agreement, the hirer and guarantor agree to these terms and accept full responsibility for the careful, lawful and safe return of the vehicle.
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